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Useful information

Everything visitors need on hand

Official phone numbers, addresses, consulates and emergency services for the city of Rio de Janeiro, all in one place.

Emergencies and tourist support

Toll-free, 24-hour numbers across the entire city of Rio de Janeiro.

Emergência geral (SAMU)

Ambulance and emergency medical care.

Bombeiros

Fire, rescue and drowning incidents.

Polícia Militar

Police emergencies, 24 hours.

Defesa Civil

Flooding, landslides and weather-related incidents.

DEAT — Delegacia Especial de Apoio ao Turista

Av. Afrânio de Melo Franco, 159 — Leblon

Report filing for visitors, with service in other languages.